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Kitebuilder.com
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Home › Forums › Gear Forums › Make Your Own Gear › Kitebuilder.com
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May 12, 2011 at 10:33 am #1273710
I ordered a couple yards of fabric about 6 weeks ago from Kitebuilder and I still haven't received anything from them. Sent a couple emails and no response. Anyone ever have any problems with them? If they were making me a custom product six weeks would be fine, but two yards of fabric cut off the roll hardly seems worthy of such a long wait.
Ryan
May 12, 2011 at 10:51 am #1735793Hi Ryan, no charge has been placed on your credit card. I did send an email about this order, asking if you still needed it. I was behind on several orders that week and when it passed the two week mark, I sent emails to all involved customers asking if the orders were still needed.
I have several hundred yards in stock and can get this right out if still needed.
I apologize for the delay and misunderstanding.
May 12, 2011 at 12:22 pm #1735836I've had good luck with Kitebuilder.com and have ordered quite a bit of stuff from Steve over the years.
They also have a great discussion forum. Some of the ideas discussed there are applicable to backpacking gear making.
May 12, 2011 at 4:21 pm #1735926Steve shot me an email earlier today. All is well.
Ryan
May 13, 2011 at 1:59 pm #1736240Kitebuilder.com is great I use to buy from them when I made Fighter kites.
Terry -
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