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Ultralight Outdoor Gear in the UK

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Oct 20, 2009 at 5:50 am #1240409

CW
BPL Member

@simplespirit
Locale: .

Has anyone in the US ordered from this company before? How was your experience?

Thanks

Oct 20, 2009 at 6:00 am #1537996

Diplomatic Mike
Member

@mikefaedundee
Locale: Under a bush in Scotland

I'm not from the US, Chris, but i and others have bought loads of stuff from them without any problems.
Just giving you a UK buyers viewpoint.

Oct 20, 2009 at 6:03 am #1537997

CW
BPL Member

@simplespirit
Locale: .

Thanks Mike. They have some great stuff we don't have US dealers for at good prices despite our weak dollar.

Oct 20, 2009 at 6:09 am #1537999

Diplomatic Mike
Member

@mikefaedundee
Locale: Under a bush in Scotland

The UK £ is pretty weak too. Everything imported is getting expensive here. :(

Oct 20, 2009 at 6:18 am #1538002

Jeff Antig
Member

@antig
Locale: Pacific Northwest

What stuff are you looking it? Most of the stuff I see are available in the states

Oct 20, 2009 at 6:22 am #1538003

CW
BPL Member

@simplespirit
Locale: .

Extremities Tuff Bags primarily. But also Montane pants.

Oct 20, 2009 at 7:57 am #1538030

Hendrik Morkel
BPL Member

@skullmonkey
Locale: Finland

Chris, I have bought from them. UK to Finland takes four to five days, shipping is cheap, service is excellent, fast and friendly.

Dan Cunningham from the US has ordered there, read it here, and he received his goods a week later.

UOG is for me the best UL online shop in Europe. Period.

Oct 20, 2009 at 7:58 am #1538032

CW
BPL Member

@simplespirit
Locale: .

Thanks Hendrik!

Oct 20, 2009 at 9:26 am #1538074

Marco A. Sánchez
Member

@marcoasn
Locale: The fabulous Pyrenees

Hi Chris!

I agree: excellent customer service, fast delivery, and good product catalog.

Even with shipping costs, buying British brand is good business.

PS: I live in Spain.

Oct 20, 2009 at 10:18 am #1538094

joe newton
BPL Member

@holdfast
Locale: Bergen, Norway

Great company, good communications and service. You won't be dissapointed.

Oct 20, 2009 at 12:44 pm #1538151

John Frederick Anderson
BPL Member

@fredfoto
Locale: Spain

I'll chime in that they are fantasic too. Ship to Spain no problem, always fast and reliable.
cheers,
fred

Oct 20, 2009 at 1:04 pm #1538164

Philip Carr
Member

@unsponsored
Locale: UK

I live a only couple of miles from this company and stumbled upon them on the web after winning a BA Seedhouse on ebay and needed a footprint. Although web based they were quite happy for me to call in at there offices.

Great service and great prices. I can't fault there service at all.

Oct 20, 2009 at 1:23 pm #1538167

J B
BPL Member

@johannb
Locale: Europe

Ordered from them once (I'm in Germany). Very fast and no problems, but I didn't have any returns or so.

Oct 20, 2009 at 1:39 pm #1538169

Peter Atkinson
BPL Member

@peterbob
Locale: Yorkshire, England

Just to confirm that I find them a great company as well; they post purchased goods very quickly after an order, and what I especially like is that they will give an honest opinion about a product – I really value this honest opinion.

Oct 20, 2009 at 1:57 pm #1538181

Jason Elsworth
Spectator

@jephoto
Locale: New Zealand

Ordered all the way to NZ and they were first rate. They also took VAT off the price of my goods.

Oct 20, 2009 at 11:12 pm #1538351

Julian Thomas
Member

@jtclicker

Me too, fast service, choice of shipping options, very friendly on the phone. Shipping to Spain was within a week both times

Jun 16, 2010 at 5:36 am #1620538

Michael Gonzales
BPL Member

@dynomo01
Locale: Southeast

I have purchased gear from Ultralight Outdoor Gear and received exceptional service. I am greatly disappointed that they cannot sell to the US anymore.

I found this company when I was looking for a 550 ml titanium cook pot because BPL store was out of stock.

Ordering was easy, paying was easier — paypal, the shipping time and cost was very reasonable.

Jun 16, 2010 at 7:11 am #1620549

Fred eric
BPL Member

@fre49
Locale: France, vallée de la Loire

Bought quite a few things from them, never had any problem.

Jun 17, 2010 at 8:58 am #1620925

Andrew Mazibrada
Member

@cohenfain
Locale: UK and Western Europe

I've bought a whole host of stuff from them recently, including my new Western Mountaineering Summerlite. Mark is superb – really good at dealing with his customers and managing deadlines and he's a knowledgeable guy. A lot of us order last minute bits and he appreciates the urgency of some orders and will do everything he can to accommodate. Hendrik is absolutely right – they are a great retailer.

Jun 18, 2010 at 6:06 am #1621166

Sieto van der Heide
Member

@sieto
Locale: The Netherlands

I've also bought a bunch of stuff from UOG, among which a special order. Mark is very quick to reply to emails and I find the website very informative. For all european people on BPL, UOG is highly recommended as far as I'm concerned.

Jul 24, 2010 at 3:06 pm #1631996

Michael Gonzales
BPL Member

@dynomo01
Locale: Southeast

The selling of gear to USA customers has resumed as of July 24, 2010 Previously there was some issue with the shipping of merchandise to the USA. I have ordered from Ultralight Outdoor Gear – great service, huge selection of in-stock inventory, and quick shipment of order. If you cannot find the product in the USA check with these guys. They carry the Tibetan 550 ml Ti mug.
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